• Field Operations Manager

    Job Locations US-IL-Chicago
    Job ID
    # of Openings
  • Overview


    The Learning Experience is the fastest-growing childcare operator and franchisor in the United States. Having experienced unprecedented growth, TLE has over 300 centers open or under development in 22 states, plus an enrollment of more than 23,000 kids from 6 weeks to 6 years of age. We're going on 10 straight years of double-digit revenue growth! TLE is the most technologically-driven company in the industry with our cutting-edge mobile apps, use of mobile devices, and superior security features. We believe in providing a well-rounded education to children of all ages that extends beyond ABCs and 123s. We have written a philanthropy curriculum that teaches the children: “It doesn’t matter how big or small you are, it is the size of your heart that matters.” Children, staff, and families participate in regular philanthropic events throughout the year. If you are seeking a career and not just a job, TLE is the company for you.

    We are searching for enthusiastic, hard-working candidates to share in our success. At TLE, you will enjoy working with diverse people who have exceptional talent and team spirit, all coming together for the common goal of ensuring that The Learning Experience remains number one! TLE has given many employees a platform to display their talent and further their careers. If you are interested in working in an entrepreneurial atmosphere where employees are encouraged to share their ideas and maximize their potential, apply today and become a member of the TLE family! 


    The Field Operations Manager is a cross-functional leader and business consultant primarily responsible for the implementation, execution, and adoption of TLE programs in both Franchise and Corporate-Owned Centers. This role will be based in the Chicago market and will requires extensive travel within a specified US geography.


    • Collaborates across the organization, leading the implementation and execution of proprietary TLE programs and strategies.
    • Assesses opportunities within our centers and influences leadership to drive sustainable improvements
    • Supports the new center set up process according to plans and troubleshoots when challenges arise
    • Trains center staff on TLE curriculum, marketing initiatives and IT programs
    • Leads and supports community outreach efforts
    • Builds trust and rapport with Franchisees and Corporate employees
    • Improves quality by evaluating and re-designing processes, implementing change, and ensuring standards are met
    • Employs strong business acumen and critical thinking to look for ways to make improvements


    • Bachelor’s Degree or higher in Business Management, or appropriate equivalent from an accredited university or equivalent work experience.
    • Multi-Unit Operational experience (preferably in childcare, food/beverage, retail and/or Franchise system)
    • Strong project management skills and experience
    • Exceptional written and verbal communication skills.
    • Solid business acumen, management, analytical, and problem-solving skills.


    *Listed benefits provided at corporate-owned centers; benefits may vary at franchised locations.

    The Learning Experience's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information or any other basis protected by applicable law. 



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